Legal
Privacy Policy.
Last updated: July 2026 · [CONFIRM date with Flor before publish]
Who this covers
This policy describes how Back To Joy ("we," "our") handles information collected through backtojoitherapy.com. It does not describe the confidentiality of clinical records — those are governed by HIPAA and the Notice of Privacy Practices you receive at intake.
What we collect
Only what you send us: your name, email, phone (optional), state of residence, and a brief non-clinical reason for reaching out via the contact form. We do not ask for — and please do not send — details about your health, diagnoses, medications, or clinical history through this website.
How we use it
To respond to your inquiry, schedule a consultation, and (only if you become a client) create your file within a HIPAA-compliant clinical system. We do not sell your information. We do not use it for advertising.
Where it lives
Contact form submissions are stored in a secure database used only for triage. Email is handled through standard email providers. Clinical documentation, once you become a client, lives in a HIPAA-compliant electronic health record — separate from this website.
Cookies
This site uses only the cookies necessary for the site to function and to remember your language preference (EN/ES). We do not run third-party advertising trackers.
Your choices
You can ask us to delete a website inquiry you sent us, or to correct information about you. Email florvillagran@gmail.com and we will respond within a reasonable time.
Not for emergencies
This website is not for crises. If you are in danger or considering harming yourself or someone else, call or text 988 (Suicide & Crisis Lifeline) or 911.
Contact
Questions about this policy? Email florvillagran@gmail.com.